Terms & Conditions

General conditions

Your access to this website or any of the services integrated in it, the user undertakes to use them diligently and correctly, assuming the present conditions and in accordance with the law, morality and public order. In particular, the user assumes the following obligations:

  1. You agree not to use the contents of this site to send advertising, send messages for sale or any other commercial purpose or to collect, store or process personal data.
  2. Users must abstain from eliminating the identifying signs of the rights of intellectual or industrial property or any other property of  3D Collective S.L., or a third party listed on the Web and each of the services offered through it.
  3. The user must refrain from avoiding or manipulating any technical devices established by 3D Collective S.L or by third parties, either on the web site or in any of the materials, elements or information obtained through the same,  for the protection of their rights.
  4. Not use or apply technical, logical or technological resources to benefit, directly or indirectly, with or withoutprofit use, from the unauthorized exploitation of the services or contents of the Web.
  5. Not introduce, store or distribute, through the web site or any of the services linked to the same any computer program, virus, code, and, in general, not carry out actions that, in any way, may damage, disable, overburden or damage the Web, equipment, systems, networks, programs, data or information of 3D Collective SL, or its suppliers, users or, in general, any third party, or prevent the normal use or enjoyment of the Web or linked services.
  6. Respond to the damages that may be suffered by 3D Collective. SL, workers, customers, suppliers, users or third parties in general, as a consequence of the breach of these general conditions or the particular conditions that apply to the integrated services on the Web, obliging to leave 3D Collective SL unscathed, workers , clients and suppliers against any claim, demand or sanction that could be formulated or imposed as  a direct or indirect consequence of the aforementioned breach.
  7. In the case the user registers at the site, he agrees to provide true information and keep it updated.
  8. You also agree not to use, transfer, distribute or dispose the information contained in a service that competes unfairly with 3D Collective S.L.


Obligations and Responsibilities as a user of this site.

The User agrees to:

  1. Make adequate and lawful use of the Website and its Content, respecting the legislation in force and applicable at the time.
  2. Provide all the means and technical requirements that are required to access the Website.
  3. Provide truthful information by completing the forms contained on the web site with your personal data and the data provided should keep current at all times.
  4. The user will be solely responsible for any false or inaccurate conduct and the damages caused to 3D Collective SL; or a third party for the information provided.

Likewise, users must abstain from:

Make an unauthorized or fraudulent use of the web site and / or content for illicit purposes or effects, prohibited in these General Terms of Use, harmful to the rights and interests of of third parties,that might in any way harm, disable, overload. deteriorate or impede the normal use of services or documents, archives and any content stored on any computer.

Access or try to access resources or restricted areas of the website, without fulfilling the conditions demanded for said access.

Produce damages in the physical or logical systems of the web site, its suppliers or third parties.

Introduce or spread cyber viruses in the web or any other physical or logical systems that may cause any of the before-mentioned damages.

Attempt to access, use and / or manipulate the data of 3D Collective S.L, third party providers and other Users.

Reproducing or copying, distributing, permitting access from the public by any means of public communication, transforming or modifying the content, unless prior authorization has been obtained from the titular owner of the corresponding rights or it is legally permitted.

Delete, hide or manipulate the notes on intellectual or industrial property rights and other data identifying the rights of 3D Collective SL or third parties incorporated into the contents, as well as technical protection devices or any information mechanisms that may be inserted in the contents.

Obtain and try to obtain the contents using means or procedures different from those that, according to the cases, have been made available for this purpose or have been expressly indicated in the web pages where the contents are found or, in general, from those that are usually used on the Internet because they do not involve a risk of damage or disablement of the website and / or contents.

In particular, and merely indicative and not exhaustive, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound and / or image files, photographs, recordings, software and, in general, any kind of material that in any way is contrary, disparages or violates the fundamental rights and public freedoms recognized constitutionally, in the International Treaties and in the rest of the current legislation.

Induces, incites or fosters criminal, degrading,defamatory, defaming, violent actions or whatsoever in general is contrary to the law, to ethics and to the generally accepted good customs or public order.

Induces, incites or promotes actions, attitudes or thoughts which are discriminatory on the basis of sex, race, religion, beliefs, age or condition.

Incorporates, it makes available or it allows to accede to criminal, violent, offensive, injurious, degrading products, elements, messages and/or services or, in general, opposites to the law, the moral and generally accepted moral convention or the public order.

Induces or may induce to an unacceptable state of anxiety or fear.

Induces or it urges to become implicated in dangerous practices of, risk or injurious for the health and the psychic balance.

This website is protected by existing legislation on protection of intellectual property  belonging to 3D Collective SL. or to third parties without having authorized the use that is intended to be made.

It is contrary to the rights of honor, of familiar and personal intimacy and of personal image.

Constitute any type of advertising.

Include any type of virus or program that prevents the normal operation of the web site.

If to access some of the services and / or contents of the Website, you will be provided with a password, you are obliged to use it diligently, keeping it secret at all times. If to access some of the services and / or contents of the Website, you will be provided with a password, you are obliged to use it diligently, keeping it secret at all times. Consequently, it will be responsible for its adequate custody and confidentiality, undertaking not to assign it to third parties, temporarily or permanently, or to allow access to the aforementioned services and / or contents by third parties. Likewise, it is obliged to notify 3D Collective SL of any fact that may imply an improper use of its password, such as, without limitation, its theft, loss or unauthorized access, in order to proceed with its immediate cancellation.

Consequently, while not making the above notification, 3D Collective SL will be exempt from any liability that may arise from the misuse of your password, being responsible for any illegal use of the contents and / or services of the Website by any illegitimate third party.

If you negligently or intentionally breach any of the obligations set out in these General Conditions of Use, you will be liable for all damages and losses that may arise for 3D Collective SL from said breach.



3D Collective SL. does not guarantee continuous access, nor the correct display, download or use of the elements and information contained in the pages, which may be impeded, hindered or interrupted by factors or circumstances that are beyond their control.

3D Collective SL. is not responsible for the decisions that may be adopted as a result of access to the contents or information offered.

3D Collective SL. may interrupt the service or immediately resolve the relationship with the User if it detects that a Use of our Web site or any of the services offered in it are contrary to these General Conditions of Use.

3D Collective SL. is not responsible for any damage, loss, harm, claim or expense derived from the use of the Web site. It will only be responsible for eliminating, as soon as possible, the contents that may generate such damages, provided that this is notified.

In particular, it will not be responsible for the damages that could be derived, among others, from:

Interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system, caused by deficiencies, overloads and errors in telecommunications lines and networks, or by any other cause beyond the control of 3D Collective SL .

Improper or inappropriate abuse of the Web site.

Security or navigation errors caused by a malfunction of the browser or by the use of non-updated versions thereof.

The administrators of 3D Collective SL.reserve the right to withdraw, totally or partially, any content or information present on the Web site.

3D Collective SL. excludes any liability for damages of any nature that could be due to the misuse of the services freely available and used by Web site Users.

Also, 3D Collective SL. is  exonerated from any responsibility about the content and information that may be received as a result of the data collection forms, being the same only for the provision of the consultation services and doubts. On the other hand, in case of causing damages for an illicit or incorrect use of said services, the User may be claimed by 3D Collective SL .; of the damages or injuries caused.

You shall defend,  indemnify and hold 3D Collective SL. harmless from any damages or injury caused by access  legal claim, suits or demands of third parties as a result of your access or use of the Website.

Likewise, you agree to indemnify 3D Collective SL. against any damages and injuries caused by  the use on their part of “robots”, “spiders”, “crawlers” or similar tools used for the purpose of collecting or extracting data or any other action on their part that imposes an unreasonable burden on the operation of the Web site.

The User is granted a limited, revocable and non-exclusive right to create links to the main page of the Website exclusively for private and non-commercial use. Websites that include a link to our Website may not imply that 3D Collective SL recommends that website or its services or products and may not distort your relationship with 3D Collective SL. nor affirm that 3D Collective SL. has authorized such link, nor include brands, denominations, trade names, logos or other distinctive signs of 3D Collective SL.

They can not link to any page of the Website other than the main page.

You must not link to the Website’s own address, without allowing the website that makes the link to reproduce the Website as part of its website or within one of its “frames” or create a “browser” on any of the pages of the Website.

3D Collective SL.may request, at any time, to remove any link to the Website, after which you must proceed immediately to its elimination. 3D Collective SL. can not control the information, content, products or services provided by other websites that have established links to the Website. Consequently, 3D Collective SL. does not assume any responsibility for any aspect related to such websites.



These general conditions of sale apply strictly to all product sales made by the online store www.3dcollective.es, property of 3D Collective S.L. Any order made to the online store www.3dcollective.es necessarily implies as essential condition, determinant and essential, acceptance without reservations by the Customer of the General Sales Conditions of the online store www.3dcollective.es valid the day in that the corresponding order is carried out.

In addition, The Customer  acknowledges that the acceptance of these conditions will imply the application of these to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to their attention by the online store www .3dcollective.es.

The fact that the online store www.3dcollective.es does not apply at any time to any of the present conditions can not be interpreted nor will it be equivalent to waiving recourse to them in the future or in the past.

The interpretation and execution of the conditions, as well as all acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions that are contrary to this.


If you are within the European Union, at the prices you will see on our website, the VAT corresponding to the country from which the purchase originates will be added.

If you access from outside the Union European automatically you will see the prices without VAT, since this tax is not applicable for sales outside the Union European.


The prices published in the online store 3dcollective.es are in Euros. All the prices have the added VAT applicable in the day of the order, any change in the rate of VAT will be applied automatically to the prices of products for sale in the online store www.3dcollective.es. The vouchers discount will have a validity and special conditions for its use.

Consult the specifications of each voucher before using it.

Payment Methods

When placing an order, the client may feel free choose among the paying of purchase by   Bank transfer or deposit account. Receive your purchase confirmation email with an account number where you have to make the income.You have 48 hours to make the payment or otherwise we will understand that you are no longer interested in the purchase and we will cancel the order.

Once payment has been confirmed, you will receive a link to download your product. Keep in mind that transfers take 1 to 4 days to become effective. When making the transfer, it is convenient that in the concept indicate the name of the person who placed the order or the number of the same .Once the data of the transfer with our bank has been verified, you will receive the download link.

PayPal. If you are a Paypal user, you can make your payment comfortably through its secure payment platform. Once confirmed you will have access to the download link.

Payment by credit card through our payment platform. Once confirmed you will have access to the download link.


3D Collective offers training products and resources in an online or downloadable digital format. It also offers the sale of tickets to face-to-face or virtual events, such as master classes and conferences.

The offers presented by the online store 3dcollective.es are valid within the limit of the dates established for this offer. The www.3dcollective.es store.


The products purchased may be downloadable immediately upon confirmation of the purchase. Purchase invoices will be sent to the email address indicated by the client in their registration in the 3dcollective.es online store and they can also be consulted in the registration account created by the client in the online store www.3dcollective.es. An order is considered delivered at the time the download message arrives along with the link that gives access to the content.

User Registration

To browse the store and add products to the cart, it is not necessary to be registered. However, to make the purchase it will be necessary to register as a user. We will request your personal data to generate your customer file, such data will be protected in agreement with the Personal Data Protection Act 15/1999,established on December 13.

Only people over 18 years old can register.

With your user account you can make purchases and take advantage of the discounts, promotions and gifts that we offer our customers. In your account you can check the history and details of your orders, your means of payment, your discount vouchers, etc.

Purchasing process

To buy at  3dcollective.es you must be registered and over 18 years.Add all the products you want in your cart, later to make the purchase click on “Confirm”. We will request the email address. Then you must choose the payment method, either by bank transfer, PayPal or with debit or credit cards.

Return policy

If you are not totally satisfied, we will refund your money. The buyer has 14 calendar days to exercise the right of withdrawal, without needing to justify his decision and without penalties for exercising it. The refund of the amount will be made by the same means by which the payment was made. Before making any return, please contact us at tienda@3decollective.es via email and we will advise you on the return process.


At any time you wish you can contact us to request more information or solve your doubts tienda@3decollective.es


In case you are not 100% satisfied with our product, we will refund your money in a maximum of 15 days.

Incorrect product

If the downloaded product does not match the one requested in the order, you must notify us immediately. Contact us through the contact form of the upper bar and we will process your incident as soon as possible.

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